People keep saying there is no silver bullet in business and it drives me crazy because there so clearly is; it's customer experience.
That's the ONE THING I want everyone to know, but if you're curious, here are a few other things to know about me:
1. I believe in people, purpose, and possibilities.
2. My entire career has been about building brands.
3. I define success as having collaborated, created something amazing, and made life better for people.